A week ago i got an email that one of our Virtual Machines latest backup had failed and was in an inconsistent state.
So tried to do a synchronization but that did not help. Then i tried removing the backup and adding it again. Now it would say it was ok, but it had only backed up 79MB. So i did a new synchronization and it failed with a Replica is Inconsistent and the error msg in the logs where
WARNING BackupMachine : FAILURE – BACKUP, errorCode=RmGenericError
FATAL Task stopped (state=Failed, result=RmGenericError; -2147217372; WindowsHResult), search “Task Diagnostic Information”
I contacted Microsoft support and they had me do a few steps.
- Go to Settings on the VM in Hyper-V Manager, then at Integration Components uncheck the Backup (Volume checkpoint) and then try to make a checkpoint with Hyper-V (right click->checkpoint)
- If it works, delete the Checkpoint and then re-check the option Backup(Volume checkpoint)
- Again do a checkpoint with Hyper-V. If it succeeds modify the Protection Group holding the VM
- Remove the VM from the Protection Group, delete all files related to it
- Modify the Protection Group and click on refresh on the cluster to get the latest info on the VM. Then re add it to the protection and configure the backup.
For me this worked perfectly. I suspect there is some issue with the new Checkpoint configuration and DPM 2016 as this was no issue on the 2012 R2 DPM.
8 thoughts on “DPM 2016 Backup failes when creating a new backup of virtual machine with generic error”
Thank you!!! I’ve been struggling with this for weeks. Such a stupid fix, but seems to be working like a charm.
Glad to be of assist. That’s why i started this blog, to help others with similar problems 🙂
Thank you!!! I’ve been struggling with this for weeks. Such a stupid fix, but seems to be working like a charm.
Glad to be of assist. That’s why i started this blog, to help others with similar problems 🙂
Worked for me too. Thank you!
Worked for me too. Thank you!
THANK YOU!
This procedure resolved my problem also (same problem)
THANK YOU!
This procedure resolved my problem also (same problem)